Synology Router Reset

A Step-by-step guide to Synology router reset process

Like any other networking device, Synology users also come across multiple issues while using their wireless routers. However, several reasons trigger the users to perform the Synology router reset to get rid of its underlying causes.

However, if you are also facing any issues with the Synology routers and are not able to eradicate them using the common troubleshooting methods, then you must reset it. In a similar vein, this guide is designed to make you aware of how to factory reset Synology router efficiently. Read the complete guide for the comprehensive details!

Why do I need to perform the Synology router reset?

Oftentimes, users face multiple issues with their Synology wireless routers, which cannot be resolved using the common troubleshooting methods. This indicates the dire need to reset your networking device. Additionally, here are some other reasons to reset your router:

  • Forgotten  login Credentials
  • Security concerns
  • Technical glitches & bugs
  • Overheated router
  • Buying or selling device
  • Firmware issues
  • Network connectivity issues
  • Multiple login denials

How to perform the factory reset on the Synology router?

Generally, there are two main methods to perform the Synology router reset process, i,e., the web GUI and the reset button method. However, each method has its series of steps, as defined below: 

Resetting the Synology router using the web GUI

  • Primarily, power on your networking device.
  • Then, link your computer to the router’s network. 
  • Now, open the web browser and type the router.synology.com web address in the browser bar.
  • Then, log into your admin panel using the valid credentials. 
  • After login, you reach the smart configuration wizard of Synology router.
  • Hereon, go to the Control Panel>System>Update & Restore options.
  • Now, click on the “Restore Factory Default Settings” button, and a pop-up window prompts.
  • Next, tap on ‘Erase All Data” to complete the router reset process.

Reset button method to factory reset Synology router

  • First of all, connect your router to the power source to turn it on.
  • Then, locate the reset button on the Synology router.
  • Now, press & hold the reset knob using a small paperclip or pin.
  • Wait patiently for 10 seconds till the router comes back to its factory settings.
  • When you see a stable LED on the router, release this button.
  • Finally, your router is all set to configure again. 

Check out the YouTube link: https://youtu.be/M97eUYOzHHs?si=nnWvr4PVfXkfUKp_

Why I’m unable to reset my Synology router?

Although the factory reset process resolves all the temporary issues associated with your networking device. Despite this, some users face issues while resetting their devices. Mainly, they face issues due to internet disconnectivity, power outages, signal barriers, etc. Thus, to resolve such issues, you can try these fixes:

  • Make sure you have a stable internet connection, or stabilize it using the ethernet cable connection.
  • Connect the cables properly to both ends i.e., to the device and wall outlets.
  • Immediately replace the damaged or faulty devices to perform this process seamlessly.
  • Confirm that you have sufficient power supply while resetting your device.
  • Eliminate the signal interference and physical obstructions to complete this process with ease.
  • Clear the browser cache, cookies, and history, and keep it updated with the recent version.
  • In case your web browser does not support the given web address, then switch to another browser.
  • Ensure that you have erased the corrupted firmware file because it may halt the process.
  • If you are facing frequent network drop-offs, then contact your ISP authorities.

Bottom Line

All in all, you have now understood the complete process to accomplish the Synology router reset in the simplest ways. However, if you still have any questions, reach out to us!

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